SAP Integrated Business Planning Upgrade Process

SAP Integrated Business Planning
Upgrade Process
David Kahn | [email protected]
SAP Solution Management
Version 2.0
Public
Why Upgrade?
Contract: Software Changes
SAP will proactively apply software updates and patches during the defined maintenance windows. In case a
patch needs to be applied outside a maintenance window, SAP will notify Customer in advance.
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Upgrade Communications
Where to find information?
Help.sap.com/ibp
Customer Notification
Important Notes, & Date confirmation
Release Notes
Prior to Upgrade
SCN Link to IBP Upgrade Communication Process PPT: IBP Upgrade Planning
For patch releases of the software, SAP produces Release notes and email to communicate the updates and impact.
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SAP Integrated Business Planning applications Upgrade Process
Upgrade Types
Major Releases: 4 times per year
Patches: Every 2-3 weeks
Upgrade Planning:
• Customers on 4.x will get patch releases every 8 to 12 weeks.
• 5.x customers will get patch releases approximately every 8 weeks.
• 6.x customers will get major releases quarterly; Hot fixes more frequently
Plans are subject to change without notice by SAP.
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SAP Integrated Business Planning applications Upgrade Process
Major Release
1.
2.
3.
4.
5.
6.
7.
8.
9.
SAP will email customers and confirm a date for the Test and Production upgrades
SAP will send an email notification 2 weeks prior to the upgrade of the Test system
Test system will be upgraded within the contractual window per planned date
SAP will send an email notification that Test system has been upgraded
Testing period will run for approximately 2 weeks following the upgrade of the Test
system
SAP will send an email notification prior to the upgrade of the Production system
Production system will be upgraded at the end of the testing period per planned date
Production system will be upgraded within the contractual window per planned date
SAP will send an email notification that the Production system has been upgraded
Note: For 3-tier landscapes, SAP will incorporate the customer's upgrade
strategy into the upgrade plan.
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SAP Integrated Business Planning applications Upgrade Approach
Major Release
~ 2 weeks
~ 2 weeks
Mail 4 / 4
Productive Tenant(s)
Productive
Upgrade
Mail 2/ 4
10 working days
Friday 10pm
EST/CET/CST
Customer Test
Period
New Release
Monday 3am
EST/CET/CST
no system
availability
Current Release
Mail 3 / 4
Mail 1 / 4
Customer Notification Mails
New Release
Wednesday
11pm user’s
local time
no system
availability
Wednesday
Current Release
Monday 3am
EST/CET/CST
Test
Upgrade
Friday 10pm
EST/CET/CST
Test Tenant(s)
Deadline to
report incidents
Note: For 3-tier landscapes, SAP will incorporate the customer's upgrade
strategy into the upgrade plan.
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Customer
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Upgrade Communications
Major Release
Webinar
For major releases of the software, SAP
produces a “What’s new” document, Release
notes, and a Webinar to discuss the updates
and impact.
Customer Notification
& Date confirmation
Important upgrade notes
Prior to Test Upgrade
A few days prior to Upgrade
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Upgrade Communications
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Customer
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Upgrade Communications
Patch Release
Patch release notification process is subject
to change without notice by SAP.
Help.sap.com
Customer Notification
Important Notes & Date Confirmation
Release Notes
Prior to Upgrade
SCN Posting
IBP Upgrade Planning
© 2016 SAP SE. All rights reserved.
Customer
For patch releases of the software, SAP produces Release notes and SCN
Posting to discuss the updates and impact.
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Appendix
3-Tier Upgrade Process
SAP customers have different 3-Tier upgrade scenarios:
1. Dev  Test & Prod
2. Dev & Test  Prod
3. Dev  Test  Prod
Dev
Test
PROD
System Definitions
Reflect Prod configuration; QA of new
configuration; performance testing
Initial Testing (new configuration,
upgrade testing)
Used for production
Note: For 3-tier landscapes, SAP will incorporate the customer's upgrade strategy into the
upgrade plan.
SAP has a recommended process for transporting configuration from one landscape to the
next level. This is documented in the help documentation:
http://help.sap.com/ibp#section2 (section 14)
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