резюме

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Alexander
Date of birth:
Location:
Relocation:
12 Aug 1983
Kiev
Контактные данные резюме
скрыты
Acquiring eCommerce Specialist, Support Engineer, Service Manager
(last updated 06 Jun 2017)
Summary
eCommerce and Acquiring Support Specialist with 10 Years experience in Bank sector
Experience
Head of Payment Systems Support
Mar 2011 - present time (6 years 4 months)
Delta Bank
Банки
cash & dispute management, clearing & settlement;
•
Second Level Servicedesk Support POS-terminal equipment;
•
FLM, SLM, ACM network outsourcing Automated Teller Machine 400+ (NCR PersonaS SelfServ, Wincor ProCash,
cash-in / out) - uptime of 96%;
•
QA Testing iOS/Android mobile App Delta Bank, MacOS, Windows online and mobile banking, writing test cases and
bug reports (Jira, TestRail);
•
Supporting Pay2You service and online banking MyDelta;
•
formulation, description and setting targets for the development / revision systems, control and realization of test cases,
introduction to the production ;
•
contracts with partners - suppliers of services, equipment and services;
•
personalization of payment cards and PIN envelopes, logistics;
•
Generation MasterCard Member Request Tool certificates, registration, control, configuration management Vasco Card
limits;
•
configure hardware cryptographic modules HSM Thales payShield and management of cryptographic keys for
authentication with the use of payment cards;
•
EMV-certification in international payment systems of new payment instruments, as well as terminal equipment (Visa
ADVT, MasterCard M-TIP, Collis, MasterCard PayPass);
•
create reporting, working with SQL;
•
regulatory approval of the internal division of documents;
•
inventory of goods and materials, preparation for implementation. registration and maintenance of e-commerce
merchants;
Head of maintenance payment terminal equipment
Jan 2008 - Feb 2011 (3 years 2 month)
Delta Bank
Банки
Connection of the first NCR ATM self-service (cash-in / out) in the bank and expansion of the network to 150 +;
•
Outsourcing of ATMs (FLM, SLM, ACM); - the implementation of projects for the deployment of payment cash-in kiosks
in the network of bank branches, the development of partnership programs with agents within the reception of payments;
•
Support for the bank's own terminal network (Ingenico + cpPOS, Hypercom, Cash-in);
•
Conducting Visa ADVT / MasterCard M-TIP certification payment equipment; - Work with customer complaints, audit
ATMs, consultation of the regional divisions of the bank;
•
Development, coordination of internal regulatory departments documents; - Second Level ServiceDesk Support;
•
Production of ATM script, graphic design screens;
•
Registration and monitoring of eCommerce Merchants. Tenders, organization of procurement processes, delivery,
installation, connection and commissioning of the terminal equipment;
Deputy Head of Business Development
Dec 2006 - Dec 2007 (1 year 1 months)
Bank Kambio
Банки
Interaction with the processing center in the implementation of its own issuance of Visa cards;
•
Installation and connection of the first ATMs Wincor Nixdorf;
•
FLM, ACM ATMs, cash collection.
•
Development of internal regulations. The introduction of card issuance in the Bank - the introduction of a card issuance
system IS-Card.
Chief economist at the Department of plastic cards (back-office)
Jun 2006 - Nov 2006 (6 months)
Delta Bank
Банки
The organization purchases the card issuance system IS-Card, as well as the necessary components;
•
Description of the process of project implementation the local credit card;
•
Organization of work with Wender on the supply of equipment (self-service kiosks, terminals, plastic, PINs, etc.);
•
Development of internal regulations.
Senior economist at the Development and contractual support and the
acquiring bank ATM networks
Mar 2004 - Jun 2006 (2 years 4 months)
Bank Prawex
Банки
An economic analysis of the effectiveness of the bank's ATM and acquiring
•
network in Kiev and regions of Ukraine (drafting weekly, monthly management reports);Support of ATM and acquiring
network at bank branches (counseling and
•
examination is of heads of branches and offices of the bank);The development of ATM, the acquiring bank networks,
negotiations regarding
•
the installation of ATMs and bank terminals at the new, more cost-attractive objects ( "Silpo" supermarkets, "Cocktail,"
"Great Kyshenya", "Spar", TC "Town", TC "Alta -Center ", etc.).;
•
Organization and control of transport equipment in Ukraine;
•
Negotiation and conclusion of contracts (full contractual support ATM network, namely, the contract for the rental of
non-residential premises for ATMs, the agreement on the protection, collection and maintenance);
•
Work with service providers, companies Datacom, Infocom, Golden Telecom, and Telecom Welton Bankomsvyaz;
•
Personalization of plastic cards of the bank (skills embossers);
•
Organization of tenders among the largest European companies for the purchase of ATMs, terminals and accessories;
•
Work with corporate clients (direction - card products);
•
The development and maintenance of cooperation with organizations of the
•
discount.
Education
National University of Economics (Киев)
End date 2004
Education master of Finance
Goethe-Institut (Киев)
End date 2002
Language skills
English - intermediate
German - upper intermediate
I can be interviewed in this language
Polish - lower intermediate
Courses, Trainings, Certification
BaS Solutions Gmbh (Deutschland, Munich)(Munchen)
End date 2014
Mitarbeiter als Wincor Nixdorf SB Gerate IT Service Manager
Additional Information
Computer skills
css, html, is-card, upconline, b2, angularjs, sublimetext, brackets, xcode, jira, testrail, photoshop,
adobe muse, visual studio, wordpress, opencart, joomla, seo, google analitycs, google adwords,
google adsense, sql, access
Водительское удостоверение
категория - "B"
Увлечения и интересы
eCommerce Projects
www.upmodo.com
www.starwood.com.ua
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