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Operations Management - Flow Document

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Waits to place
order via
telephone
Taking order and
inform kitchen
about order
(Julie, telephone)
Marinade and grill wings
Put meals into
take away basket
(Marie, take away basket)
(Michael, grill)
Deep-fry boneless wings
and French fries
(Josh, deep fryer)
Client pick up &
accept payment
(Susie, cash register)
Client pick up &
accept payment
(Irene, cash register)
Get wings, fries
and dip from cold
storage
(Mark, cold storage)
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