Waits to place order via telephone Taking order and inform kitchen about order (Julie, telephone) Marinade and grill wings Put meals into take away basket (Marie, take away basket) (Michael, grill) Deep-fry boneless wings and French fries (Josh, deep fryer) Client pick up & accept payment (Susie, cash register) Client pick up & accept payment (Irene, cash register) Get wings, fries and dip from cold storage (Mark, cold storage)