Interim Manager_M.Risch_03-15-english - risch
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Interim Consultant: Michael Risch Higher Education Lic. oec. publ. (University of Zurich) Positions / Consultant Roles Project Manager Management Consultant Interim Manager Date of birth Nationality 01 December 1969 Deutsch Cell Phone Telephone Email Office Adresse +49 175 7648220 +49 711 3275425 [email protected] Curiestrasse 2, D-70563 Stuttgart Last update 01 March 2015 Track Record / Project experience (Selection) IT and Internet Project Management Improving project management and controlling standards in PMO of the CIO (2011, 8 Months) Project Management: Rollout-planning and accomplishment in a large ITOutsourcing Project (2008/09, 15 Months) Development of a qualitative and quantitative Toolset for eMarketing (2005/06, 15 Months) Improvement of reporting structures and Q-Gate management processes, development of change roadmaps and rollout concepts for the mentioned sites; embedded change Management: training of employees, automation of reporting based on Business Intelligence Systems (Business Objects Web Intelligence) replacing reporting documentation processes formerly outsourced to India). Rollout team lead: responsible planning, steering and risk management of rollouts on different sites based on internal concepts from the client’s IT delivery and with regard to the specific requirements of the rollout sites. Development and negotiation of workaround solutions when needed. Change Management: support of the continuous improvement process for building-up and optimizing the client’s organisation. Alignment of project descriptions, development and implementation of tools for systematic documentation, steering and measurement of results in internet projects via KPIs (incl. benchmarking and Best Practice data base), enabling ex-post project analysis, systematic documentation (avoids redundant work); requirement specifications for IT developers. Change Management / Re-Organisation Development of an overall departmental communication strategy (2013, 3 Months) Process Harmonization and Embedded Change Management in „Technical Publication“ at German and French corporate sites (2007, 3 Months) Definition of a holistic communication process (incl. descripttion of coordinator role, guidelines, rules and checklists for channel usage and content creation). Creation of an Excel tool to support the process and its controlling. Production of new content formats (pilot trailer videos for new contents). General Project Management / Project Office; analysis, documentation and implementation of improved workflows and processes in Germany and France, facilitation of respective Change Management, specification of necessary IT-support. page 1 of 4 Business Analysis / Prozess Improvement (Analysis and Implementation) Benchmarking / Business Analysis (2014, 3 Months+) Organisational Analysis (2013, 3 Months) Analysis and improvement in automotive sales and marketing processes (2010, 3 Months) Quantitative, KPI-based Benchmarking study for identification of organisational potentials to improve effectivity and efficiency in support functions of a mid-size waste management company, identification of topics for an in-depth analysis. Process analysis, documentation and implementation of process improvements in automotive software and hardware test management: documentation of as-is-processes, potentials for improvement and automation. Identification of needs for harmonization. Development and alignment of solution approaches incl. roadmap for implementation. Identification and specification of potentials for optimization in the affiliated group, Development and monitoring of joint corporate projects in sales and marketing. Program Management Office (PMO) for Large Projects (> 5 Mio.€ / 5.000 Man Days / 12 Months++ project duration) Set-up of Program Management Office for Credit Risk / IRBA Admission (2013/14, 9 Months+) Program Management set-up and support in SAP template project (2012, 11 Months) Set-up of Program Management Office for the Carve-Out “Operating Model” (2011, 3 Months) Set-up of reporting structures and processes as well as ITInfrastructure. Support in creation of business case (investment plan) for IT Infrastructure and program proposal. Status reporting and preparation, accomplishment and documentation of program governance bodies (presentations and protocols for program Jour Fixe, project and advisory boards as well as steering committee). Project reporting and stakeholder alignment in the Program Management of a SAP harmonization project – directly reporting to Senior Management. Setup, documentation and coordination of planning tools, reporting and communication structures, Lead of status meetings, coaching and alignment of project managers. Set-up of reporting structures and processes, status reporting and alignment of project related presentations with and for multiple stakeholders (u.a. FMSA), track-ing and documenttation of project progress and achievements in a carve-out context. Market Analysis and Business Development (Development and implementation of Market entry strategies) Business Development: Strategy Development for going international and on-site Business Development in pilot market France (18 Months++) Trend Study and Competitive Analysis: „CRM-Market Switzerland“ (1 Months) Analysis of market situation, identification of relevant intermediaries and potential clients, public relation activities, organisation of conventions and trade fair presen-tations in France, conduction of presentations and bid proposals with and in the name of the customer. Market overview and classification: market size and structure, analysis of business activities of relevant competitors, description and assessment of current market trends and developments, recommendations for strategic repositioning of the client. page 2 of 4 Method skills Method skills Project Management Detailled Skill Description PMI-certified Project Management Professional®. Methods of project - Initiation - Planning - Realization and Controlling - Closure Umfassende Erfahrungen im Aufbau von effektiven Programm-Management Strukturen in Großprojekten (ca. 5-100 Mio. Euro Projektvolumen) Requirements Management (effective translation of subject matter expert requirements in IT specifications and sustainable solutions – incl. Testing) - Interview- und Mock-up-Techniken - Design Thinking - SCRUM und Agile - Definition und Einsatz von Test-Szenarien - klassische Beschreibung und Nachhalten von Anforderungen und Spezifikationen IT-Rollout Planning Inhaltliche Steuerung von Gewerken - Kommunikations-Infrastruktur (WAN/LAN) - Hardware und Software (rollierende) Planung und Controlling Endkunden-Kommunikation und Teamleitung Change Management / Migrationskonzepte Change Request und Eskalations-Management Benchmarking and Development of KPI ratios Entwicklung von Strategie- und BSC-Scorecards (eMarketing, Projekt-/Programm-Steuerung) Anforderungsspezifikation für Business Intelligence sowie KPI- und Steuerungs-Systeme (Operationalisierung strategischer Zielsysteme in Kennzahlen und Prozessen) Projekterfahrung in Praxis- und Forschungsprojekten zum Aufbau von Kennzahlensystemen und Nutzung externer Benchmarking-Datenbanken Organisational Analysis Quantitativ: Benchmarking, Kennzahlen Qualitativ: Prozessanalyse, Interviews Organisational Development Akkreditierter Human Synergistics® Coach für die Instrumente - OCI (Organisational Change Inventory®) - OEI (Organisational Effectiveness Inventory™) - GSI (Group Style Inventory™) - L/I (Leadership/Impact®) Facilitation - Präsentationstechniken - Gesprächsführung - Simultanes Visualisieren - Konfliktmanagement - Rhetorik page 3 of 4 Education Educational Institution Detailled Description University of Passau (D), Grundstudium der Betriebswirtschaft undergraduate studies in ecomomics University of Angers (F), ERASMUS-Auslandsjahr Kombination von qualitativ-methodischen (betriebswirtschaftlichen) und quantitativ-analytischen (volkswirtschaftlichen) Kursen () University of Zürich (CH), graduate studies in ecomomics Vertiefungsrichtungen: Organisation, Unternehmensführung und -politik Diplomarbeit: Corporate Social Performance und Transaktionskostenökonomie Languages Language Detailled Description Mother tongue Business fluent very good German English French IT Kenntnisse Systeme, Tools, Programmiersprachen, etc. MS Powerpoint MS Excel MS Word MS Project MS Visio MindManager SAP-PPM / BI Business Objects MS Access SQL Kenntnisstand Expert, Trainer Expert, Trainer Expert, Trainer Advanced Advanced Advanced Advanced Basic knowledge Basic knowledge Basic knowledge Sonstige Kenntnisse & Interessen Business Development: Businesspläne und Geschäftsmodelle Innovations- und Wissensmanagement Dozent und Coach in einer ESF-geförderten Gründer-Initiative der Wirtschaftsförderung Schwäbisch Hall (2006) Experte/Gutachter für EU Kommission (seit 2005) Gutachter für die Start2Grow-Initiative des dortmundProject (seit 2005) Diverse Veröffentlichungen und Vorträge zu Projektmanagement, Gründungs- und Innovationsmanagement, Organisationskultur und -entwicklung sowie Unternehmensentwicklung und Business Development in Deutschland und Frankreich (seit 2006) Lauf- und Ausdauersport, Bergwandern, Theater, Kino page 4 of 4